We collect the following information from you:
Information that you are required when registering for the service. This information includes your email address, full names, and any other communication means. Information about the different transactions that are carried out through our platform. Any other information that you may send to us. This collected information is used to fulfill our contractual obligation, delivering the agreed service. We also use the information we collect from you to notify you about changes in our policies and inform you about new services. We understand the sensitivity of personal information, and therefore we work hard to ensure that your information is safe. Note that we do not share your information with third parties unless it's a circumstance beyond our control.
Data security and retention
We are committed to protecting your information from unauthorized access. To ensure that your data is safe, you should also participate by selecting and protecting your password or the sign-in mechanisms you are using to access our services. Although we have put the best data protection mechanisms in place, please note that there are no methods of storing information on the internet that is completely secure.
We retain your information with us as long as your account is active. Otherwise, once you close your account, your personal information is automatically erased from our services. Data integrity is important to us, and we do anything possible within our means to ensure that all your information is safe with us.
Circumstances under which we can share your personal information with third-parties
As much as we try to keep your information away from third parties, there are circumstances under which we are obliged to share your information with third parties. Such circumstances include:
When the government requires your information, a government institution, or a court of law, note that there are circumstances when the government may ask for your information. Your information may also be asked for by a court of law as evince. There is nothing we can do to stop these institutions from collecting the information in such cases.
Some service providers. When we update our systems to improve our service delivery, our service providers may access your information. However, in such cases, the services providers are first required to sign a non-disclosure agreement. We also instruct them not to tamper or share the information they encounter.
Your personal information can be transferred to a third party should there be a merger, bankruptcy, or acquisition. In case such events are about to occur, we make all arrangements and efforts to ensure that we notify you before the activities occur. Should you want to close your account during such an event, then the information will not be shared.
Your information may be shared with third-party security provide for protection. If we notice a security breach, we may pass the information to our security provider to ensure that it's safe and not tampered with.
Data considered not personal data.
Note that information such as reviews and comments on our websites will not be considered personal data. Therefore such information will be scrutinized and published on our website for everyone to view. What is more, blogs sent to us will also not be considered personal information.